Privacy Policy

Last Updated: April 13, 2026

SkyVu Event Centre ("we", "us", or "our") is committed to protecting your personal information in accordance with applicable Canadian privacy legislation, including the Personal Information Protection and Electronic Documents Act (PIPEDA) and Ontario's privacy laws. This Privacy Policy describes how we collect, use, disclose, and protect your personal information when you interact with our website or services.

1. Information We Collect

1.1. Information You Provide Directly

  • Your full name;

  • Email address;

  • Phone number;

  • Company or organisation name (if applicable);

  • Event details such as date, type, and estimated guest count;

  • Any additional information you voluntarily provide in your message.

1.2. Information Collected Automatically

When you visit our website, we may automatically collect certain technical data, including:

  • IP address;

  • Browser type and version;

  • Operating system;

  • Pages visited and time spent on each page;

  • Referring website or traffic source;

  • Date and time of your visit.

This data is collected through cookies, web beacons, and server log files. Please refer to our Cookie Policy for more detail.

2. How We Use Your Information

We use the personal information we collect to:

  • Respond to your enquiries and coordinate event bookings;

  • Provide you with information about our venue, services, and availability;

  • Send follow-up communications related to your event enquiry;

  • Send promotional or marketing communications, where you have consented or where permitted by law;

  • Improve the performance, content, and user experience of our website;

  • Comply with applicable legal obligations.

3. Legal Basis for Processing

We process your personal information on the following grounds:

  • Your consent, where you have provided it explicitly;

  • The performance of a contract or steps taken at your request prior to entering a contract;

  • Compliance with a legal obligation;

  • Our legitimate interest in operating and improving our services, provided this does not override your privacy rights.

4. Information Sharing and Disclosure

4.1. Service Providers

We may share your personal information with trusted third-party service providers who assist us with operating our website, processing communications, or delivering services. These providers are authorised to use your information only as necessary to perform services on our behalf and are required to protect it appropriately.

4.2. Legal Requirements

We may disclose your personal information if required to do so by law or in response to a valid legal process, such as a court order or government request. We may also disclose information where we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, or investigate fraud.

4.3. Business Transfers

In the event of a merger, acquisition, or sale of assets, your personal information may be transferred as part of the transaction. You will be notified of any such change in ownership or use of your personal information.

4.4. No Sale of Personal Information

We do not sell, rent, or trade your personal information to third parties for their own marketing purposes.

5. Data Retention

We retain your personal information for as long as necessary to fulfil the purposes described in this Privacy Policy, or as required by law. When your information is no longer needed, we will delete or anonymise it in a secure manner.

6. Your Rights and Choices

Subject to applicable law, you have the following rights regarding your personal information:

  • The right to access the personal information we hold about you;

  • The right to correct inaccurate or incomplete information;

  • The right to withdraw consent where processing is based on consent;

  • The right to request deletion of your personal information, subject to our legal obligations;

  • The right to opt out of receiving marketing communications at any time.

To exercise any of these rights, please contact us at the details provided below. We will respond to your request within 30 days.

7. Marketing Communications

Where you have consented or where permitted by Canada's Anti-Spam Legislation (CASL), we may send you promotional emails or newsletters about our venue and services. You may opt out at any time by clicking the unsubscribe link in any marketing email or by contacting us directly.

8. Security

We implement reasonable administrative, technical, and physical security measures to protect your personal information from unauthorised access, disclosure, alteration, or destruction. However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

9. Third-Party Websites

Our website may contain links to third-party websites. This Privacy Policy applies only to our website. We encourage you to review the privacy policies of any other websites you visit, as we are not responsible for their privacy practices.

10. Children's Privacy

Our website is not directed at individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a minor, please contact us and we will take steps to delete it promptly.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. When we make material changes, we will update the date at the top of this page. We encourage you to review this policy periodically.

12. Contact Us

If you have any questions about these Terms of Service, please contact us:

Company: SkyVu Event Centre
Address: 231 Cityview Boulevard, Vaughan, ON, L4H 5A4
Email: info@skyvueventcentre.com
Phone: 1-877-697-5988
Website: https://skyvueventcentre.com/